A Managed Service Provider (MSP) is a company that remotely (or on-site) manages a customer’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

The traditional IT model of “Break & Fix” which has not only rush-repair hourly rates, but is highly disruptive to your people, your business, and often to your clients. A better alternative is a Fixed Price Managed Services for ongoing monitoring of your office computers, laptops and servers. By remotely managing your network, perform maintenance, and coming on-site as needed, we can provide a higher level of system reliability at a lower cost.

We offer high quality, high value network technology services. By detailing a service plan for each client that outlines their requirements, current technology, and service needs, we are able to implement a global solution for your organization. Our managed services, help you ensure that industry and regulatory IT compliance rules have been met or exceeded, protecting your business and its reputation.

Why Are We Different?

Our service model is blended, where we come onsite for preventative work and system updates, so we don’t show up just when things break. Our clients say our service is a success when things don’t break.

Service Components

“Fully Managed” services are proactive, including:

• 24x7x365 support
• Service desk with ticket tracking
• Managed anti-virus solution
• Hosted anti-spam
• Offsite backups
• Proactive monitoring
• IT Asset management
• Routine maintenance
• Yearly comprehensive technology planning
• Documentation and reporting
• Vendor support and maintenance

When systems  break or crash, it’s disruptive AND expensive

Preventative maintenance and upgrades are much smarter

The additional services for “Fully Managed with Advanced Security” can also include:

• Mobile Device Management (MDM)
• Advanced Malware Protection
• Ethical Hacking & Quarterly Penetration Tests
• Advanced Email Threat Protection
• Policy/Process Development & Implementation
• Strategic Planning to Align Infrastructure with Business Goals