I had the pleasure of working with Neal and Solo Compute for over a decade. Neal successfully managed every aspect of my former company’s IT. Everything from hardware acquisition (servers, desktops, handhelds, portables, etc.) to network setup and maintenance. We kept a Microsoft Exchange Server as well as a third party database on premise and everything was always up to date and backed up both locally and offsite. We enjoyed preventative maintenance by weekly visits to make sure everything was in proper order. Additionally, individual users were able to enjoy technical support when required via desktop sharing and this allowed for expedited resolutions of problems that normally would have required a site visit. One aspect of the service that was extremely enjoyable was not feeling like we were paying for someone to learn. As able as Neal and his team are, occasional issues that had never been encountered before would happen. In those instances, we were always treated fairly and never over charged as the problem was being researched and ultimately resolved. I would recommend Neal and his team at Solo Compute without hesitation.
